Privacy Policy

Our commitment to confidentiality

This Privacy Policy sets out the privacy practices for the Nettoyage Express website, which can be accessed at www.nettoyage-express.ch. This policy applies exclusively to information collected by this site and covers the following aspects :

  • Personal information collected on our website, how it is used and with whom it may be shared.
  • The options available to you regarding the use of your data.
  • The security measures in place to protect your information against misuse.
  • The means at your disposal to correct any inaccuracies in your information.

Collecting, using and sharing information

We are the sole owners of the information collected on this site. We only access information that you voluntarily provide to us, either by email or by other forms of direct contact. This information will not be sold or rented to anyone. However, certain anonymised data may be used for statistical purposes and may be shared with other entities affiliated with Nettoyage Express.

We will use your information to respond to your requests, to provide a quality service and for the purposes for which you contacted us. Your information will not be shared with third parties outside our organisation, except as necessary to respond to your request.

Unless you request otherwise, we may contact you in the future by email to inform you of promotions, new products or services, or changes to this privacy policy.

Access to and control over your information

You can opt out of receiving communications from us at any time. You can also take the following actions by contacting us via the email address or telephone number indicated on our site:

  • Consult the data we have about you, if applicable.
  • Modify or correct the data we hold on you.
  • Ask us to delete all the data we hold about you.
  • Express any concerns about our use of your data.

Security

We take rigorous measures to protect your information. Sensitive information transmitted via the site is protected both online and offline. Sensitive data is encrypted and secure, as evidenced by the lock symbol in the address bar and the "https" prefix in the URL of our site.

Off-line, only employees who need this information for a specific job have access to it. The computers and servers used to store personally identifiable information are kept in a secure environment.

Registration and requests

To subscribe to a service via our site, you must complete a registration form. This information is used to contact you about services on our site that may be of interest to you. You can also provide additional information to help us personalise our services.

Cookies and tracking

Our site uses cookies to improve access and identify regular visitors. Cookies are not linked to any personally identifiable information on our site. Our business partners may also use cookies, but we have no control over these cookies.

External links and confidentiality

This site contains links to other sites. We are not responsible for the privacy practices of such other sites and encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information.

Surveys and competitions

From time to time, our site may offer surveys or competitions. Participation is voluntary and you have the choice whether or not to provide this information. The information collected may include contact and demographic data, which is used to notify winners, award prizes or improve the use and satisfaction of the site.

If you have any concerns about our compliance with this privacy policy, please contact us immediately by telephone or email.